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Q&A

A: Natural cultivation begins with securing "powerful earth full of energy" where trees can grow healthily in a pollution-free natural environment without human intervention.
Since trees that have lost their vitality will not bear fruit or be harvested, it is possible to secure powerful and safe raw materials. In the case of organic products, humans help sick or weak plants to ensure a stable supply, so it seems that these ingredients may get mixed in.

Welina's ingredients are USDA & HOFA certified organic and meet the following strict standards:
* Excluding moisture and salt, 95% or more of the ingredients must be organic by weight. Organic ingredients must be grown on soil that has not been treated with pesticides or chemical fertilizers for more than three years. No genetically modified crops must be used.

Among those ingredients, we use wildcrafted unrefined ingredients that meet even stricter conditions, and our recipes are even more carefully crafted. *In recent years, natural cultivation/wildcraft has been recognized as more ideal than being certified as organic.

A: Rather than relying on fast-acting chemicals, the healing ingredients and rich minerals contained in natural plants slowly work on your skin.
Without relying on cosmetics, you can create vibrant skin using your own powers.
We use only natural ingredients grown naturally to suit a wide range of skin types, so we recommend that you use it continuously.

A: Store in a cool, dark place away from direct sunlight. It should be stored for up to 3 years unopened, or up to 3 months after opening.
Also, because the product contains natural ingredients and the scent dissipates quickly, we recommend using the product unopened within six months to a year, and within one month after opening.
We strictly manage our monthly production numbers and inventory so that we can deliver freshly made products to our customers.

A: All products can be used on babies. We especially recommend "Mama Kiss Baby", "Kikoko" and "Amaruka-chan Series". All products are made from gentle natural ingredients, so there is no harm if your baby licks them. Use the moisturizing oil products for daily care after a bath or as a baby massage oil that your baby will love. In addition, the baby sunscreen has a gentle fragrance, so you can use it with confidence every day when going out or sunbathing. The gently scented bath and hair care "Kikoko" gently washes your hair and toes with just one bottle, no need for rinsing.
*The Amaruka-chan series is highly recommended for those with extremely dry and sensitive skin.

A: Although it is not a product intended for medical purposes, the oil used in the base contains extremely hypoallergenic ingredients that have made it popular with people with extremely dry or sensitive skin.

* If the product does not suit your skin, discontinue use and consult a dermatologist.

A: Since our founding as a cosmetics brand that can be used on babies, we have carefully selected all of the plant ingredients we use from environmentally unpolluted areas around the world and imported them through our own unique routes.

~ Main areas of origin of certified organic ingredients ~
・Kukui nut oil (Oahu, Hawaii)・Macadamia nut oil (Hawaii)・Argan oil (Morocco)・Rose geranium (France)・Melaleuca erysifolia leaf oil (Australia)・Mandarin (Italy)・Cypress (France)・Ylang-ylang (Madagascar)・Eucalyptus (Spain)・Others...

About water
The deep ocean water off the coast of Hawaii that is used in this product has flowed from the Arctic for approximately 2,000 years and is said to be the least polluted water on Earth, before chemical pollution began.

Our products have always had the concept of "aiming for zero irritation and damage accumulation" and can be used safely not only by babies and children, but also by anyone who suffers from irritation, itching, etc.

A: Our all-purpose balm is non-irritating and can be used all over the body. Apply directly to damaged, dry, flaky, itchy or calloused areas to smoothen skin.
This is a very convenient product that you can easily carry with you when you go out or travel, and can also be used on the face and entire body in place of a serum or moisturizer.

A: If you are using steroid-based medicines or medicines that suppress an overactive immune response, you should exercise caution before using our products. If you use them in combination, the natural ingredients may be expelled as foreign substances due to an antibody reaction, which may cause eczema or rough skin, so please wait at least 10 days after stopping the medicine before using our products. We recommend using our products after the steroid-based substances have been completely removed from the body.

* If the product does not suit your skin, discontinue use and consult a dermatologist.

A: All ingredients in Wellina skin care products are extracted from natural plants.
We do not use any chemicals, preservatives, mineral ingredients, or ingredients that may have side effects, and we believe that true beauty lies in not damaging the body or the earth, so we have created "carefully crafted additive-free organic cosmetics."

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