Terms of service

These Terms of Service set out the conditions for using the online store (the "Service") provided by WELINA ORGANICS on this website. Registered users shall use the Service in accordance with these Terms.
 
Article 1 Application
  1. These Terms apply to all relationships between the user and the Company relating to use of the Service.
  2. In addition to these Terms, the Company may establish various rules and provisions regarding the Service (the "Individual Provisions"). Regardless of their name, the Individual Provisions form part of these Terms.
  3. If any provision of these Terms conflicts with an Individual Provision, the Individual Provision shall prevail unless it states otherwise.
 
Article 2 Registration
  1. Registration is completed when an applicant agrees to these Terms, applies for registration in the manner prescribed by the Company, and the Company notifies the applicant of its approval.
  2. The Company may decline an application for registration if it determines that any of the following applies, and shall have no obligation to disclose its reasons.
   ・The applicant provided false information in the application
   ・The application is from a person who has previously breached these Terms
   ・The Company otherwise determines that registration is not appropriate
 
Article 3 Management of user ID and password
  1. Users shall manage their user ID and password for the Service at their own responsibility.
  2. Users may not under any circumstances transfer or lend their user ID or password to a third party, or share it with a third party. Where a login is made with a combination of user ID and password matching the registered information, the Company shall treat it as use by the user who registered that user ID.
  3. Except where the Company is guilty of intent or gross negligence, the Company shall bear no liability for damage arising from use of a user ID and password by a third party.
 
Article 4 Sales contract
  1. A sales contract is formed when the user submits an order to the Company and the Company notifies the user that it has accepted that order. Title to the product passes to the user when the Company hands the product to the carrier.
  2. The Company may terminate the sales contract described in the preceding paragraph without prior notice to the user if any of the following applies.
   ・The user has breached these Terms
   ・Delivery cannot be completed because the address is unknown or the recipient is absent for a long period
   ・The Company otherwise finds that the relationship of trust with the user has been damaged
  1. Payment methods, delivery methods, order cancellation and returns relating to the Service shall follow the methods separately prescribed by the Company.
 
Article 5 Intellectual property
  1. Copyright and other intellectual property rights in product photographs and other content provided through the Service belong to the Company and other rightful holders such as content providers. Users may not reproduce, republish, modify or otherwise make secondary use of them without permission.
 
Article 6 Prohibited conduct
  1. In using the Service, users shall not engage in any of the following.
   ・Conduct that violates laws or public order and morals
   ・Conduct connected with criminal acts
   ・Conduct that infringes copyright, trademark or other intellectual property rights contained in the Service
   ・Conduct that destroys or interferes with the functioning of the Company's servers or network
   ・Commercial use of information obtained through the Service
   ・Conduct that may interfere with the operation of the Company's services
   ・Unauthorised access, or attempts at it
   ・Collecting or storing personal information about other users
   ・Impersonating another user
   ・Providing a benefit, directly or indirectly, to antisocial forces in connection with the Company's services
   ・Any other conduct the Company deems inappropriate
 
Article 7 Suspension of the Service
  1. The Company may suspend or interrupt all or part of the Service without prior notice to users if it determines that any of the following applies.
   ・Maintenance, inspection or updating of the computer systems used for the Service
   ・Provision of the Service becomes difficult due to force majeure such as earthquake, lightning, fire, power failure or natural disaster
   ・Computers or communication lines stop due to an accident
   ・The Company otherwise determines that provision of the Service is difficult
The Company shall bear no liability whatsoever, for any reason, for disadvantage or damage suffered by users or third parties as a result of suspension or interruption of the Service.
 
Article 8 Restriction of use and cancellation of registration
  1. The Company may, without prior notice, restrict all or part of a user's use of the Service or cancel their registration if any of the following applies.
   ・The user has breached any provision of these Terms
   ・It emerges that the registered details contain false information
   ・The credit card registered by the user as a payment method has been suspended
   ・The user has failed to pay fees or other amounts due
   ・The user does not respond to contact from the Company for a certain period
   ・The Service has not been used for a certain period since the last use
   ・The Company otherwise determines that use of the Service is not appropriate
  1. The Company bears no liability for damage caused to users by actions taken under this Article.
 
Article 9 Withdrawal
  1. Users may withdraw from the Service through the prescribed withdrawal procedure.
 
Article 10 Disclaimer of warranties and limitation of liability
  1. The Company does not warrant that the Service is free from defects in fact or in law, including defects, errors or bugs, or infringement of rights, relating to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose or security.

 

  1. The Company bears no liability for any transaction, communication or dispute arising between a user and another user or a third party in connection with the Service.
 
Article 11 Changes to the Service
  • The Company may change the content of the Service or discontinue it without notice to users, and bears no liability for damage caused to users thereby.
 
Article 12 Changes to these Terms
  1. The Company may change these Terms at any time without notice to users where it determines this to be necessary.
  2. If a user begins using the Service after a change to these Terms, that user shall be deemed to have agreed to the amended Terms.
 
Article 13 Handling of personal information
  1. The Company shall handle personal information obtained through use of the Service appropriately, in accordance with its Privacy Policy.
 
Article 14 Notices and communications
  1. Notices and communications between users and the Company shall be made in the manner prescribed by the Company. Unless the user submits a change of details in the manner separately prescribed by the Company, the Company shall treat the currently registered contact details as valid, send notices or communications to those details, and such notices shall be deemed to have reached the user at the time of dispatch.
 
Article 15 Prohibition of assignment
  1. Users may not assign to a third party, or offer as security, their position under the use agreement or any rights or obligations under these Terms, without the Company's prior written consent.
 
Article 16 Governing law and jurisdiction
  1. These Terms shall be interpreted under the laws of Japan. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to the Service.
  2. In the event of a dispute concerning the Service, the court having jurisdiction over the location of the Company's head office shall be the exclusive court of first instance.
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